We recognize that the process of taking this survey might bring up painful or triggering memories for respondents, and we’re grateful for your time and energy. If you are in need of support, the following resources are available at no cost.
Resources for Victims and Witnesses of Hate Crimes and Bias Incidents
If you know about useful resources that you feel should be added to this page, please email them to us at survivinghate@humber.ca.
If you are experiencing an emergency, please call 911.
- Canadian Suicide Prevention Services: If you are in immediate distress, Canadian Suicide Prevention Services has a 24 hour hotline and text service. Available toll-free anytime at 1-833-456-4566 or by text between 4pm and 12am daily at 45645.
- Canadian Resource Centre for Victims of Crime has resources for victims, witnesses and supporters.
- The Indian Residential School Survivors Society Crisis Line (1-866-925-4419) provides 24/7 support for anyone experiencing distress or pain as a result of residential schools.
- The Hope for Wellness Help Line provides Indigenous people with immediate mental health support and crisis intervention. They are available anytime by phone at 1-855-242-3310 or by online chat on their website: https://www.hopeforwellness.ca/.
- Naseeha offers counselling to Muslim and non-Muslim youth at 1-866-NASEEHA (627-3342). Their phone lines are open 12pm-12am every day, and by text Monday to Friday.
- Trans Lifeline offers trans-led peer support to trans people 24/7 by phone at (877) 330-6366.
- Kid’s Help Phone has a guide for dealing with online harassment and cyberbullying.
- The Trevor Project offers 24/7 support by phone, text or chat to LGBTQ people under 25 – call the helpline at 1-866-488-7386, chat online, or text START to 678-678.
For longer-term support:
- Office of the Federal Ombudsman for Victims of Crime has information on the services available to you if you’ve experienced a crime.
- The Human Rights Campaign has advice for victims on how best to contact the police.
- EGALE Canada: If you believe you were targeted because of your sexual orientation, gender identity or expression, or HIV status, contact EGALE Canada for assistance.
- Canadian Mental Health Association: CMHA can help those in need of mental health resources find services such as counselling in their local area.
- Canadian Resource Centre for Victims of Crime has resources for victims, witnesses and supporters.
- Kid’s Help Phone has a guide for dealing with online harassment and cyberbullying.
01. Who will be reviewing my survey?
Your data will only be viewed by senior members of the Surviving Hate team. We require anyone viewing the data to sign a non-disclosure agreement that forbids them from accessing the data for anything other than this project.
02. Where will my data be stored?
Surviving Hate is now using Qualtrics XM, an enterprise-level survey platform that adheres to internationally certified levels of encryption and personally identifiable information protection. Click here to learn more about Qualtrics XM’s security protocols.
Surviving Hate previously utilized CityBase Screendoor, an enterprise-level form management system used by city governments, non-profit organizations and media organizations. All data for Screendoor is stored in secure US-based servers. These servers use Secure Sockets Layer (“SSL”) encryption technology to safeguard your sensitive information.
03. How long will my data be stored?
Surviving Hate is currently ongoing. Your information will be stored for the duration of the project. It will be retained for up to five years following the conclusion of the project.
04. How will my data be used?
Your information will be used as part of an aggregate (non-personalized) look into the prevalence and nature of hate crimes and other forms of racism and discrimination across Canada. All submissions will be used as part of a larger data analysis, the results of which will be published in mainstream media outlets, including the National Observer and our project partners, in the form of articles, graphs, and potentially on radio and television broadcasts.
We have also included an option for respondents to “opt-in” to being contacted by a member of the Surviving Hate research team if they are interested in sharing further details of their experiences. Your confidentiality will be protected as we will not share identifying details of any submission without explicit consent.
05. Will I be contacted if I do not have further information to share?
As part of our commitment to ongoing transparency, survey participants will receive regular updates about Surviving Hate.
06. Who can I contact for further information about Surviving Hate?
You can contact the Surviving Hate team at survivinghate@protonmail.com or visit our website.
07. Will my information be shared with police or other authorities?
No. We do not share any information submitted to Surviving Hate to law enforcement or to other authorities.
